Patient Information Desk
Community Medical and Dental Care is seeking to hire an outgoing and caring individual for our Patient Information Desk for a P/T position for some Sundays and the afternoon shift. The candidate is responsible for providing the first point of contact to patients and creating an excellent first impression while maintaining the safety and security of patients and employees.
RESPONSIBILITIES:
- Deliver exemplary customer service to maintain customer loyalty.
- Confer with customers by telephone or in person to provide information about services.
- Greet and direct patients to appropriate departments.
- Coordinate transportation (taxi) for patients.
- Facilitate lab services for patients.
- Sign patients up for the Patient's Portal.
- Solicit patient feedback regarding services and take action to solve deficiencies.
- Ensure the front desk remains organized while maintaining sanitation and cleanliness standards at all times.
- Maintain integrity, confidentiality, and sensitivity when working with both internal and external clients.
- Basic security as needed
- Provide assistance to other departments as needed.
REQUIREMENTS:
- Strong strategic thinking and problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Excellent verbal and written communication skills
- At least 1 year of experience in a healthcare setting, preferred
SALARY/BENEFITS:
- Excellent salary
- Medical benefits
- Paid Time Off
- Flexibility
- Training in various specialties
- Growth and development opportunities
Community Medical & Dental Care, Inc., is a non-profit community health center serving the medically-underserved population of Rockland County, NY. We offer linguistically-diverse and culturally sensitive health care to our patients. Community Medical & Dental Care, Inc., has over 60 health care providers who offer a wide range of services including Adult Medicine, Pediatrics, Family Practice, Obstetrics/Gynecology, Dentistry/Oral Surgery, Allergy, Dermatology, Endocrinology, Nutrition Counseling, Occupational Therapy, Ophthalmology, Optometry, Podiatry, Speech Therapy, and Urology.
Community Medical and Dental Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sexual orientation, gender identity, national origin, age, protected veteran or disability status or genetic information.